Shipping & Delivery Policy – KEDIA / thekedia.com
Last Updated: January 2025
Please review our Shipping & Delivery Policy before placing an order. This policy applies to all purchases made on thekedia.com.
Shipping Availability
We currently ship only within the United States. International shipping is not available.
Processing Time
All jewelry items are handcrafted in our atelier.
Processing time is typically 1–3 business days before dispatch.
Shipping Method & Delivery Time
We offer Free Standard Shipping on all U.S. orders.
Shipping Method: DHL Standard
Delivery Time: 10–12 business days
All shipments depart from Istanbul, Türkiye
A tracking number is provided for every shipment
Customs & Duties (DDP)
All U.S. orders are shipped DDP (Delivered Duty Paid).
All customs taxes and import duties are prepaid.
You will not pay any additional fees upon delivery.
Order Delays
If your order is delayed or held in transit, we will notify you with updated tracking details and follow up with the carrier.
Contact Information
For questions regarding this Shipping Policy:
Email: info@thekedia.com
Phone: +90 551 005 2770
Business Address:
Süleymaniye Mah. Şahende Sk. Aydın Han No: 21
İç Kapı No: 13, Fatih, İstanbul, 34116, Türkiye
Track you order: https://www.dhl.com/tr-tr/home/tracking.html
Contact Form:
https://www.thekedia.com/contact
